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Local restaurant says no service to customers on cell phone

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Updated: 7/28/2010 12:27 pm
A popular lunch spot in Bakersfield is tired of customers being on their cell phones while trying to order. Jake's Tex Mex in Downtown Bakersfield said customers are suffering from cell phoneitis and causing long lines. The management has banned customers from being on cell phones while in line to order.

"We've had a major problem with all our customers coming in here and they would be on their cell phone and we would be trying to get the orders through our line," Jake's Tex Mex manager Tom Tomlison said. "The customers would say wait a mintue, hold on, I have a phone call, and our line would back up."

The restaurant says some customers suffer from cell phoneitis, a very scientific term for cell phone addicts.

"They have a condition where their phone is basically stuck to their head and they just can't put it down for one minute to do anything in order to order food," Tomlison said.

To solve the problem, Jake's put up an oversized sign in front of the food line that asks customers suffering from cell phoneitis to put the phone away before ordering. The sign has become sort of a running joke in the restaurant, but customers don't mind the ban if it means shorter lines.

"What did we do before cell phones?," customer John Hannum said. "We got through life just fine without them."

"When you're in line just put your phone away and while you're talking to someone else go ahead and use your cell phone as you please," customer Billie Joel Padilla said.

The restaurant said the sign has helped customers become more aware of over using their cell phone. It has become so popular that a couple local doctors and insurance offices have puchased them too.
 
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The views expressed here do not necessarily represent those of KGET TV 17 - In the Spirit of the Golden Empire

stevieg - 7/29/2010 11:49 AM
0 Votes
NO SOUP FOR YOU!!! signed - 'the soup nazi'

Big B - 7/29/2010 10:32 AM
0 Votes
Out-frickin-satnding! Love Jake's even more now.

Commentator - 7/29/2010 8:45 AM
0 Votes
FINALLY!, It's about time it was done. That annoys the $#!T outta us here where we work. Many times and still consumers come up to the counter cell phone plasterd to their ear flapping their c@c# suckers, then at the same time start talking to us!! So, I just pick up our telephone, put it to my ear, and start talking to them, and act like I'm talking to smeone on the phone also!! They take the hint, hang up their cell in an aggravated manner. Then we help them.

N2medicine - 7/29/2010 1:50 AM
0 Votes
The so called "very scientific term for cell phone addicts. cell phoneitis" is WRONG!!!!! phoneitis= phone inflammation phone addict = phonemania *note not an actual word

getitright - 7/28/2010 5:16 PM
4 Votes
Stevieg - Jakes will have no loss of important customers over this policy. If there is in fact a case of "nocustomeritis" as you put it, it will be the obnoxious customers who caused this sign to be put up in the first place. Jakes is a well established restaurant with excellent food, great service, and if they don't want to serve inconsiderate people, that is their right. I say good for them. Some people don't have manners unless they're forced to. It's just the world we live in.

Darackious - 7/28/2010 4:51 PM
0 Votes
kohls and other business please learn from tex mex.

justdon - 7/28/2010 3:53 PM
5 Votes
No Shoes No Shirt On the cell phone NO SERVICE !!!!!! Congrats Jakes for taking a stand........Now who else will have the guts to stand up ?

markbsae - 7/28/2010 3:41 PM
3 Votes
I'm really tired of people who think their phone call is important enough to waste my time. In the store, the bank, resturants, and while we are at it driving. People don't realize it but most of the time they drive with their heads up their A$$ as soon as a call comes in not to mention that is is simply unsafe. People die because someone doesn't have the common courtesey to hang up and drive. I'm all for it!

stevieg - 7/28/2010 2:51 PM
0 Votes
I think he might be suffering from 'nocustomeritis' soon. Just put up a sign asking nicely for some kind consideration when ordering. This is taking things to the extreme. He should get their numbers so he can call them all back when he changes his policy.

adele - 7/28/2010 2:32 PM
5 Votes
That is the best idea ever..I think anytime they go into a customer service establishment they should put them away..I am so glad someone had the guts to do it...Keep it up..
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