Tyice Morsette contacted everyone from Medicare to the independent contractor who came to her home to the medical supply company she uses. She's losing patience waiting for a wheelchair that her daughter needs to get around.
Ebony Ramirez was paralyzed in a car accident in 2003. Since then her mother, Tyice Morsette, has been her caregiver. When Ebony is not in her bed her mom has to place her in a wheelchair. The problem is Ebony has outgrown this chair. She needs a bigger one.
They were paid over $20,000 for a chair. That figure is what Morsette is referring to in these documents. The documents show Mobility Plus Equipment billed Medicare for a new electric chair back in January. That was after a contractor came out to her home and fitted her daughter for the chair.
"Anyway he did come up here, measured Ebony and left. That's the last time I had seen him talk to him or anything." says Morsette.
Months passed, Morsette suspected fraud and began making some calls. "I called them. And I reported fraud from him, I reported it to Medicare. I called Dr. Davis' office and talked the nurse there that does Ebony's stuff, and I called Channel 17."
We called Mobility Plus, the company that was hand written on the medical equipment specialist's business card. A name "Sherry" was written as well.
A company representative told us Sherry no longer works there. The rep says Ebony Ramirez's account was on file, and that the chair is now scheduled for delivery this Saturday.
Meanwhile, Tyice says her daughter's already challenged life is compromised, while they wait for her wheelchair to be delivered.
"It's very disgraceful, I mean very disgraceful. She depends on a wheelchair. I can't lift her and put her in a wheelchair, like we're sitting in a chair she can't do that."
Mobility Plus says the company tried delivering the chair a few weeks ago, but had the wrong address. As for the contractor, he emailed me back telling me he no longer works with Mobility Plus. We will follow up to see if the company follows through on its promise for the Saturday delivery.