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Contact 17 News: Family struggles to get daughter's tumor removed

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Updated: 10/21/2011 10:33 am
Fourteen-month-old Claire DeCant is a beautiful, happy baby despite the swelling hemangioma under her left eye. "It first started as a little scratch under her eye when she was 4 and a half weeks," says her mother Davina.   

Doctors don't know what causes hemangiomas to form, but the vascular tumor - an abnormal build up of blood vessels - is common in premature Caucasian female babies. "She was born 6 weeks premature."

As Claire grows, so does the hemangioma. First-time parents, Ryan and Davina DeCant say they've asked doctors to remove the benign tumor, but their insurance provider, Kaiser Permanente told them they won't cover because it could make the situation worse. "They didn't want to leave a scar on her face. My husband and I said we don't care about that. We want her depth perception to be normal, we want her vision to be at full capacity."

Frustrated, the family contacted Gregory Levitin, a doctor based in New York City. "Well as a specialty interest there are several doctors who can treat simple legions. For the more complicated legions there's probably less than a dozen specialists like myself who treat this across the country."

The Decant's sent Dr. Levitin photos. "In this location specifically it can encroach into the orbit and cause compression of the eyes called astigmatism and this is where the eye cannot develop normal vision. Along the nose it actually collapses the nose. No different than if you or I put pressure on our nose. It blocks off the nasal airway."

On a trip he makes monthly to Los Angeles to meet with patients with conditions such as this, Dr. Levitin evaluated Claire, then sent this letter to Kaiser, describing her "significant and progressive vascular malformation of the left hemiface" and said the tumor "require(s) a surgical excision as it was "likely to potentially grow further."

"With Claire's situation this absolutely should be covered by insurance. Anyone who looks at a smiling picture of this child can tell there's a tumor in her face. This is not a cosmetic issue at all." 

A month later, Kaiser responded to the Decant's request for an "out of plan referral." It was denied. The reason listed: "insufficient clinical information." 

We had a load of specialists that did review the location and the effect on breathing and vision. Pediatric cardiology, pediatric optomology, plastic surgery, dermatology and pediatrics. The assessment was it was not affecting the vision and it was not affecting the breathing," says Dr. Michael Jorgensen, assistant medical director, LA medical center. 

But the Decant's say Claire has had trouble breathing, walking and seeing properly because of the hemangioma. "These are all things we notice. We expressed concern with Kaiser and they just did not care," says DeCant. 

Kaiser says the tumor may be removed surgically eventually if necessary. But their team of specialists thought it best to first treat the tumor medically by prescribing propranolol, a high blood pressure medicine typically given to adults, then reevaluate before possibly offering surgery down the road.

But the DeCants say as they watch their baby suffer, waiting is not an option. The DeCants have filed two complaints and four appeals against Kaiser, all unsuccessful.  The family plans to switch from Kaiser, an HMO, to Blue Shield, a PPO in October so Claire can have her hemangioma removed by Dr. Levitin who says he will do the surgery.
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The views expressed here do not necessarily represent those of KGET TV 17 - In the Spirit of the Golden Empire

jeremysnan - 10/21/2011 6:55 AM
0 Votes
I have a family member living a nightmare because of Kaiser Permanente. An employee failed to submit a referral to a podiatrist for a diabetes related infection in the foot. Within four weeks the flesh died on his foot. My family member became septic, went to SJCH where they treated the sepsis as the flu. By the time he got to a podiatrist, four weeks later, the infection had gone to the bone. The podiatrist apologized and told him the only treatment was amputation. The next day the leg was amputated to the knee. Thank you Kaiser. An absolutely treatable condition ruined a life. I'm thankful this darling baby was able to be treated by Anthem Blue Cross. Is it possible that Kaiser has gotten too big for its britches? Does the left hand know what the right hand is doing? Money apparently means more than human lives under Kaiser Permanente.

Lostazhell - 9/15/2011 9:44 PM
0 Votes
The New England Journal of medicine & the American Academy of Pediatrics both corroborate KP's decision to use the Propanolol. There are case studies & photos of the medicine making drastic improvements in hermangiomas in little girls just like this one. This has been a common treatment for over 40 years evidently. My girlfriend is an RN & was baffled at the thought of adult beta blockers being given to an infant/toddler until she did a little research and discovered the above...

ajjak - 9/15/2011 8:07 PM
0 Votes
I've never had Kaiser, but we've considered it since it is the least expensive option for our insurance choice. This story alone has made my decision to say, absolutely not.

xconfusedx - 9/15/2011 4:21 PM
0 Votes
My daughter also has a hemangioma but hers is on her nose , she has had it since she was 2 months old , we have kern family health care which sent us to madera childrens hospital which basically said the same thing as kaiser they wont do anything till she is around 5 years old , and thats only if it doesnt go away on its own , they say since its not effecting her breathing its only a cosmetic issue , but kids are cruel and so are some adults , ive already had problems with kids making fun of her and some adults being rude to her , its rediculous but when you are on a low income no one will help you

ginny - 9/14/2011 5:16 PM
1 Vote
I lost a friend to Kaiser mis-diagnosis back in the 1980's. He was seriously ill and never made it out of the ER even after 3 trips in 2 days. His condition deteriorated so badly that we finally convinced his wife to take him to a non-Kaiser facility. When he reached that ER he was near death and did die the next morning. Coroners autopsy/report stated cause of death was menegitis. In 1999 a close friend was out of state and in hit by a car. The local hospital called for permission to treat and Kaiser denied treatment. Instructed the hospital to stabilize the injuries and tell her to fly home. She has multiple compound fractures of both legs. That's open wounds with protruding bones. Needless to say, she stayed at the hospital in that state and sued Kaiser once she was allowed to travel home. They were forced to pay for all bills plus. This is all true and why I will never go to an HMO. It's all about money (profits).

RockDaddy - 9/14/2011 3:15 PM
0 Votes
Can't wait until Obamacare provides us all with that level of service.

RVLADY - 9/14/2011 1:41 PM
1 Vote
hEY HUSBAND HAD OPEN HEART SURGRY AT HEART HOSPITAL .hE GOT BETTER CARE THERE THEN HE EVER RECIEVED AT MEMORIAL OR MERCY. ! WE DON'T/DIDN'T HAVE KAIZER INSURANCE! wEHAVE PERS=CARE. nEVER COST US A DIME.

barilla - 9/14/2011 10:09 AM
0 Votes
Kaiser is only good for run of the mill and routine diseases and procedures.They are exactly only about the money.I worked @ numerous Kaisers in LA,Panorama City and Woodland Hills,on the floor and in the ER.I even had Kaiser-once.I will never associate with them in work or as a patient nor would I ever let a family member join them.They are as bad if not worse then Bakersfield heart hospital.

LadyE - 9/14/2011 9:42 AM
2 Votes
It took my son the get diagnosed 7 visits to finally order the MRI we all knew he needed to rule out or find the brain tumor! 7 VISITS!!!! My son was 3 years at the time...and after speaking with a friend whose childl also had a brain tumor (she told me of all the signs and symtoms) I mentioned this at the 4th or 5th visit. Bottom line....HMO's, especially Kaiser, are all about the money...and not the money they need to be spending on medically necessary cases...it's about profit! I hope these parents have looked hard into changing insurances, in most cases, the diagnosis has already been made, and so it would be considered pre-exsisting and nothing would be payable...unless treatment of any kind relating was not done for 6 months, a year, depending on the insurance company! I truely feel for them.

sewinfool - 9/14/2011 9:33 AM
1 Vote
I'll bet Kaiser covers abortions!
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