Dramatic 911 tape reveals dispatcher’s fight to save patient; nurse refuses to help; Link here to hear the tape

A Kern 9-1-1 dispatcher begged a nurse to attempt CPR on an elderly resident of one of Bakersfield’s most prestigious retirement communities, but the nurse refused, according a recording released Friday. “Is there anybody that’s willing to help this lady and not let her die?” the dispatcher asked. “Not at this time,” the nurse responded. The patient died.

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CSUBBiology - 5/15/2013 4:44 PM
0 Votes
I am glad to see the 911 tape being released.In this case, the family of this persons first amendment right were upheld. In 2007, i called the local law enforcement 5 times. The police did not respond for me. One of those calls was a 911 phone call. Not one phone calls was released to me or to my attorney's office. I do have a letter from the city attorney office saying that the evidence of those phone calls were destroyed pursuant to the city documents retention policy. Now 5 yrs later, and after close to $30,000 dollars in attorney fee's, and after writing to two US California Senators Offices ... I still do not have those phone records that were destroyed.

Mikeylorene - 3/9/2013 3:50 PM
0 Votes
This same thing happened in a 55+ apt blding in San Jose, CA. We were starting Xmas dinner and before I even got my first bite, a man choked on his first bite. I stood up to assist as I am a trained CPR person (also a tenant there). The staff coordinator blocked my way and told me to sit down. I stated I was trained. She said I don't care what you are, we will do nothing and told us to go on with our dinner. She left to go to the office to cal 911 (even though many of us had cell phones) while we were left to watch the man choke to death. She came back- by then he was silent and blue- and placed her hand on his shoulder and stood there smiling. The minutes ticked by until it was well after 8 minutes. The paramedics arrived and I said "TOO LATE!" They took him out to the lobby to resusitate and the staff coordinator locked us in the dining room in case we tried to go out there and interfere. The man died- and we had to watch him die when he could have been saved. I will NEVER forget this- I couldn't sleep for months. I felt the staff literally murdered him by refusing to let me assist.

Real Life - 3/8/2013 10:41 PM
0 Votes
I am a previous employee of Glenwood Gardens and would like to state their is no such policy and their is always a licensed nurse in the independent living unit. According to state med error reports Glenwood Gardens has committed many Med Errors who knows whether or not this lady was given a wrong medication which resulted in her collapsing. Glennwood Gardens is not a safe place to send your elder's first hand experience.

KARAY - 3/7/2013 4:13 PM
0 Votes
It clearly says in the article that the patient did NOT have a DNR! She was in an assisted living facility, and as a nurse myself I would not have been able to stand there and watch that woman die! Besides that the article also says this facility does NOT have nurses so IMO it would appear she did not even work there!!! As humans we have to know when it's time to do what's right and in this situation the right thing would have been to try and save her. If she was in this facility that means she was capable of caring mostly for herself. Just because she was 87 doesn't mean she had any less right to live then the rest of us. That is just disgraceful. Absolutely shameful. May the victim RIP!!

tleathers - 3/6/2013 10:12 PM
0 Votes
Good sam rule would not cover Colleen anyways since she was working for money! Thank you Colleen for making the right decision even though it must have been hard and scary. Being a hospice nurse I have been with many people at the end of life. They have signed dnr orders like this lady most likely had, as health care professionals you must abide by them.

tleathers - 3/6/2013 10:07 PM
0 Votes
How you know this lady did not have a DNR order signed, most likely she did living in an assisted living facility that does not perform cpr. All assisted livings I have worked in have this policy. Also how do you not know this woman did not have some terminal disease that she was living with and it was her time. As a nurse I would not have done cpr, if she was aware of the policy upon admission and she decided her code status herself. Condolences to the daughter for her loss, but don't make this families loss seen to be about money.

N H Eng - 3/6/2013 6:31 AM
0 Votes
This story has reached the International news sites due to the appalling behavior conducted by the staff at this facility. One thing is to follow "guidelines"/rules (call it whatever one wishes), but any person with a sense of logic and more then 2 brain cells functioning knows there is a difference in doing the right thing and following orders blindly. Following orders blindly doesn't take away your responsibility for doing the right things in life, nor is it an excuse. As a person you are responsible for the actions you do and don't do in your life regardless of what other people demand of you. As for the daughter, she is a despicable person if she truly has said something like this about the treatment her mother received! Greetings from England

davidjbradshaw - 3/5/2013 10:45 AM
0 Votes
I feel the nurse should be prosecuted for Depraved Indifference Homicide. Policies like this won't change until someone gets jail time. Following policy, if that policy is found to be an illegal act, does not protect you from the law.

doreen - 3/5/2013 8:19 AM
0 Votes
I usually don't comment on article's but, I had to this is horrible.I myself am a nurse and I know there are times when I would say I would'nt do CPR but never in a million years would or could I have just stood by and watched Ms.Bayless go into cardiac arrest and not do anything.It really sickens my heart to think my God what kind of world do we will in now..The dispatcher is begging for the ladies life and policy states no CPR..and her daughter is OK with that..like on Monday Night Football..COME ON MAN....This is crazy...My gut tells me she had money...Right is right and wrong is wrong...This was WRONG on so many levels....I just hope we as American people we have got to do Better....

Rosserkemp - 3/5/2013 7:34 AM
1 Vote
Is this what thw world is coming to? SICK!
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